Please Note: This can be a difficult and challenging task with a Labor-Intensive Learning Curve. It will not be easy – yet, you can accomplish this safely from the ground with practice. If you are not handy with a shovel, chainsaw or weed eater, the GutterSickle will most likely be out of your comfort zone. This is for the DIY’er who desires to stay safely on the ground and not have to deal with a ladder. We are not set-up for returns. Please make sure this is a well thought out purchase to clean and maintain your gutters. This is a progression and there is a learning curve of how to use the pole and tools.